Which countries do you ship to? And what are the shipping costs?
We ship within the Netherlands, Belgium, and Germany! Free shipping on orders over €50! For orders under €50, the shipping costs are €6.99.
How long does it take for my order to arrive?
As soon as we receive your order, we will pack it for you. We expect you to receive your package within approximately 1-3 business days. You can see exactly when your package will arrive via the Track & Trace code that we sent you via email!
Does the Legpack fit as hand luggage?
No, the Legpack does not fit as hand luggage. The Legpack is designed for a backpacking trip where you can take a lot of stuff, so not for a short city trip!
Do I have a warranty on my product?
For sure! We have a warranty period of 12 months. If something breaks on your Legpack during delivery or your trip that you could not do anything about, we will fully cover any repair costs! Send an email to Contact@Legpack.nl with your damage. We will resolve this with you as quickly as possible!
I would like to return my item(s). How do I do that?
We're sorry to hear you're not happy with your order. If you'd like to submit a return request, you'll receive a full credit for your order, including shipping costs, after we receive your return. You'll only be responsible for the return shipping costs from your home to the online store: €8.20.
You can use the email address you entered for your order to log in!
Having trouble? Send an email to Contact@Legpack.nl .
I want to cancel my order. How do I do that?
You have the right to cancel your order up to 14 days after receipt without giving a reason. You can submit a return request through your account. You can use the email address you entered for your order to log in!
Having trouble? Send an email to Contact@Legpack.nl .